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The Sky’s The Limit! Analytics Opens Up to Social Media

September 18, 2012 Client Tool, Featured News No Comments

The Orchard AnalyticsWe know we just shared some exciting updates to our Analytics product a few weeks ago, but we have yet another one we’re dying to announce: in addition to tracking our clients’ sales and streams of audio and video, Analytics can now track social media data from Facebook! Instead of relying on hunches and guesswork, our clients will  be able to look at hard data to see if their social media efforts are driving sales.

There are three new channels that detail Facebook activity: Fans Gained, Fans Lost and Engagement. Fans Gained is the total number of people who “liked” your Facebook fan page. Fans Lost is the total number of people who “unliked” your page. Engagement is how your fans react to your artists’ Facebook content: comments, Likes, mentions, content shares, posts to your Wall, event RSVPs, photo tags, etc. Facebook displays a monthly total of this on a fan page, and calls it “People talking about,” but Analytics can give you daily counts.

That said, these new channels will only show up if you have connected at least one artist’s Facebook account in Artist Builder. You can check this in Artist Builder, under the social connections tab. Make sure each artist or film is connected to its own account. If they aren’t connected to any accounts, they won’t display any social data in Analytics; and if an artist is connected to the same account as other artists (such as a label fan page), all the artists connected to that account will display a skewed daily total in their social channels.

The Orchard Analytics is available to all clients of The Orchard, providing labels, artists and filmmakers with information they can use to make smarter marketing decisions and spends — and now, in particular, evaluate the effectiveness of social media!

Classical Labels, This One’s For You: Works and Movements Now in Release Builder

September 14, 2012 Client Tool No Comments

The Orchard's Release BuilderAt The Orchard, we’re constantly improving the tools we offer our clients, and one of our most essential tools — Release Builder — just got a Classical boost! It’s a well-known fact to all Classical labels that metadata works very differently for those releases than for regular ones, so we want to make sure we’ve got all the metadata fields they might need.

Release Builder already included fields for Composers, Orchestra, Ensemble and Conductor. Now we’ve added two new fields for Classical releases on the Track Details page: Works and Movements. The “Work” field is mandatory, whereas the “Movements” one is optional, and both fields can have multiple entries. For those who don’t know, movements are a unit of a larger work that can also stand by themselves as a complete composition.

For an example of how these new fields tie into Classical releases check out the following screenshot. In this case, we have a Release titled: The Four Seasons and its composer is Vivaldi. “Spring” and “Summer” are the Works and “Allegro” and “Largo” are the movements.

Works and Movement in Release Builder

We’re excited to present this to our Classical clients and help their releases get the full metadata they deserve to be displayed in stores.

What Our Clients Say About Analytics…

August 17, 2012 Client Tool, Marketing No Comments

The Orchard AnalyticsIn the discographic domain, figures have always been important. Bands, labels, distributors and agencies often rely on numbers.

In that regard, technology and the digital world can really help us make the right decisions. The Orchard implemented a statistical analysis tool that turned out to be extraordinarily useful in a variety of situations.

We are talking about the ‘Analytics’ section that has been available for some time now. Whether you want to keep track of sales, you are planning marketing investments, you want to know what platforms are preferred for digital download vs just streaming, you want to know if an artist’s album or its single tracks are being sold and why not, or even what countries buyers come from, then you could easily use this robust Analytics feature.

This is not all. An iTunes specific section is also available, showing exactly where (even telling you the postal code) and when (exact time) buyers click to purchase music. This could be an alternative and nice way for artists to spot what doors to knock on for a direct meet and greet with their fans! Just kidding.

So why is this information so useful? Simply because it allows you to monitor the digital market growth in almost-real-time and then identify strong and weak points. Let us make some practical examples:

Recently, Italian artist Colapesce shot a very good video for his single “Satellite” from his new album titled Un meraviglioso declino. This song was released as a single because the artist teamed up with Meg (former 99 Posse singer) to re-release another version of the same song. We noticed that making the single available for purchase, along with the video clip, not only boosted the sales of the song but of the full album as well.

Another example is “Happy!!!,” Sycamore Age’s video of their single. It has collected thousands of click-throughs on Vevo; so many that from the moment the album was available for purchase, the sales of their self-titled album were immediately and positively impacted. Also, Sycamore Age are being appreciated (and downloaded) very much outside of Italy thanks to their excellent English pronunciation. This information allows us to launch specific marketing campaigns to try to bring the band into those countries in Europe that showed more interest towards their music.

We could go on and on with hundreds of different examples but we understand that this could be boring. What we recommend you do is check out all these new possibilities and features since we think that the ‘Analytics’ tool that Orchard has created is a wonderful way to help us avoid mistakes and focus where to spend our energy (and money) on.

- Guest post written by Gabriele Giustini, Audioglobe (Italy)

The Marketplace Presents: TrackTrack.it

TrackTrack.itDoes your file exceed your email client’s capacity? Your contact doesn’t know what a Zip file is? You sent a file but you don’t know if it was delivered or listened to?

We’ve all been there…

With TrackTrack.it, you now have a quick and easy way to send your music files to your contacts securely. Some of its best features include inaudible watermarks, a secure streaming player, delivery to emails AND phones, download notifications and detailed analytics, expiration dates and password protection.

To use it, install the app as usual through The Orchard Marketplace. The first page you see allows you to import your tracks from Release Builder. Select the ones you want and click “Import Songs.” When the import is complete, click on “Start Sending Music.” You can also watch some neat videos on Basic Song Sending, Watermarking and The History Page while you’re waiting.

Now, you should be on the Send Music page. This kind of looks like an email draft (but cooler). Type in your recipients and your message, then click on the songs you want to include in your message from the list on the left of the page, or drag and drop new tracks from your desktop. If you’re using TrackTrack.it again for the umpteenth time because you’ve become a total fan and some of your latest songs haven’t yet imported into the app, just click on the Manage button below the list and go to “Import From The Orchard.”

Next you get to pick and choose your messaging options:

  • Add an inaudible Watermark to track your song
  • Choose to get a Return Receipt so your recipients can’t fool you
  • Select your method of delivery depending on how much you trust your contacts: Download Link, Streaming Player or Email Attachment
  • Implement various restrictions to further secure your music: Expiry Date, Download Limit and/or Password Protection

Guess what? You’re ready to send your message!

Your History Page is your go-to tool for tracking Sends, Streams and Downloads. You can filter your stats by recipient, song and time frame, and view them on a line graph, pie chart or geographically (kind of like our iTunes Heat Map in Analytics!) — with details going as far as how much of the song your contact listened to. This page is also where you can find a list of all the music you’ve sent, and enable or disable some of the preferences you set in the original email.

If you suspect someone has misplaced your hard-earned trust and uploaded your music to an unauthorized site, head over to the Analyze page and test the suspected file for traces of your watermark. What you do with the information you find is up to you…….. [Tip: you could use one of the Marketplace’s anti-piracy apps like Link-Busters to remove the illegal file.]

The Settings page also has some handy options, like adding a custom header to your message to make it look even cooler. Simply go to the “Email Display” tab and upload your artwork. This is also where you can manage your contacts.

We know you can already tell TrackTrack.it will be super helpful in your marketing campaigns. As an extra something something to welcome you to the app, TrackTrack.it is giving away 20 free sends per artist! Depending on your catalogue, that’s a lot of free sends…

Check out the demo below to find out more:

TrackTrack.it is available via The Marketplace. Find out more about them on their One-Sheet.

The Orchard Analytics Joins Forces with Amazon, Spotify and YouTube

Amazon, Spotify, YouTube, The OrchardBrace yourselves, Orchard clients — we have yet another awesome update to The Orchard Analytics. We are now giving you daily data feeds of AmazonMP3 U.S. sales, and streams from Spotify and Rdio. For video, we’ve fixed the YouTube feed, which now updates weekly, and added video download and rental data from Xbox.

This means that all Orchard clients have access to an unprecedented smorgasbord of digital media intelligence. While the new data feeds are automatically added to your overview graphs, here’s how to see just the new stuff: in the top panel of the Overview page, to the left of the Apply button, there are two dropdown menus. You’ll find the new data feeds under the first one, All Sources. If you only want to see your Amazon numbers, select Amazon from the list, hit apply, and then use Analytics as normal — your results will only show data from Amazon. If you want to compare how you are performing in different stores (say, Rdio and Spotify) you can do that by going to a detail page. Below the graph, select the fourth Breakdown option, “Stores.” Once it’s loaded, you can check on and off the stores you want to see.

We’re thrilled about all this new data, because more data means all out clients can make smarter decisions. AmazonMP3 is our second biggest store besides iTunes, and one of the fastest growing digital marketplaces in the world — we’re only tracking Amazon U.S. for now, but the rest of the world will come soon! Streaming services like Spotify and Rdio are increasingly becoming the go-to option for “checking out this new band.” As social media becomes even more central to marketing and promotion, your plays on streaming music services become a very low-latency barometer of your label’s buzz and impact. With daily feeds, you can now see how many plays your artists and releases are getting, and quickly adjust your marketing efforts for maximum impact.

So go check out all your new data in Analytics! Because we don’t want you to wonder; we want you to know.

About The Orchard

The Orchard is a pioneering music, video and film distribution company and top-ranked Multi Channel Network operating in more than 25 global markets. Founded in 1997, we empower businesses and creators in the entertainment industry.

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